All orders must be paid via credit card through our website. We accept phone orders and e-mail inquiries too, so feel free to reach out to us that way. We accept Visa, MasterCard and American Express. No COD shipments are accepted. Elements of Design ships FOB from our Los Angeles, California warehouse with freight added to the invoice. Unless advised by the purchaser, Elements of Design will determine the appropriate shipping mode and carrier. Product shipping is based on availability, with in‐stock goods shipping in two weeks. To facilitate the costumer’s determination of freight costs, the schedule below of freight percentages will be used.
|SOUTHWEST||AZ, CA, CO, NM, NV, UT||13%||15%||17%|
|NORTHWEST||ID, MT, OR, WA, WY||13%||15%||17%|
|NORTHEAST||CT, MA, ME, NH, NI, NY, PA, RI, VT||13%||15%||17%|
|MIDWEST||IA, KS, MO, ND, NE, SD, MN||15%||17%||19%|
|MID ATLANTIC||DC, DE, IL, IN, MD, MI, OH, VA, WI, WV||15%||17%||19%|
|SOUTHEAST||AL, AR, FL, GA, KY, LA, MS, NC, OK, SC, TN, TX||15%||17%||19%|
|US ISLANDS & TERRITORIES||HW, AK, PR, and other islands||23%||25%||27%|
In stock shipments which require shipping within three business days of order receipt are subject to an “expedite fee” in addition to applicable freight charges based on order value. Order values from $100.00 to $1500.00 designer net will be charged a $50.00 expedite fee. Orders over $3001.00 designer net pricing will be charged 15% to expedite. This fee will guarantee the order will be ready to FOB Los Angeles within three business days of Elements of Design acknowledgement of the order, provided the goods are in stock.
For any orders not shipped directly to the “sold to” costumer’s place of business, warehouse or commercial job site/ receiver, a $25.00 drop ship charge will be applied to the invoice in addition to the applicable freight charges for each “ship to” address. This does not preclude applicable accessorial charges added by the freight carrier to include call before delivery, lift‐gate and residential delivery charges which can be applied based on carrier requirements.